Claims Business Analyst

  • About: Goodville Mutual
  • Location: New Holland, PA
Job summary

Posted on

Accounting / Finance / Insurance Jobs

Job type
Full Time

Career level
Experienced (Non-Manager)

Education Level
Bachelor's Degree

Years of Experience
1 - 3

Ref ID

Job description

Nature of Job

Communicate the vision and gain support for adoption of initiatives; collaborate with all key stakeholders to ensure all business, quality and functional goals are considered with each claims initiative; serve as a resource for core systems projects and future upgrades; serve as a resource for Product Owners, IT and Claims involved in implementing projects.


  • Bachelor’s Degree or equivalent education preferred.
  • Minimum of 2 years of experience in Property & Casualty Insurance; background in claims is a plus.
  • Prior experience in project management leadership and change
  • Proficiency in coordinating interdepartmental and cross-functional projects and the ability to organize and document highly detailed records and procedures.
  • Excellent written and verbal communication skills.
  • Ability to thrive in a dynamic
  • Commitment to company values and customer
  • Ability to perform the essential functions of the job with or without reasonable

Duties and Responsibilities

  • Develops a strong understanding of claims workflows and how the claims systems integrates with other business processing systems
  • Responsible for developing, automating, compiling, and preparing structured monthly reports, dashboards, etc.
  • Support the collection of data and integrations including user acceptance testing.
  • Design, test, validate, and document metrics, measures, and key performance indicators.
  • Collaborate with business units and development teams to create business requirements before taking a project to prioritization.
  • Develop ROI analysis for all claims projects to assist management in prioritization and
  • Builds and maintains effective working relationships with vendor partners.
  • Strong understanding of how data flows within the claims environment and across systems within the organization.
  • Plays a critical role as a liaison between Claims, IT and Product Development.
  • Analyzes customer requests (internal, external and regulatory, e.g. data calls) for changes to production systems, determines impact on existing systems, processes and develops appropriate specifications, enhancements and/or procedures to comply.
  • Elicits, documents, communicates and validates business intelligence requirements for system enhancements and claims reporting.
  • Coordinate and conduct system user training.
  • Perform other duties as assigned by your supervisor.
About Goodville Mutual
Property and Casualty company

Company info

Contact Name Mary Geist

Phone 717-354-4921

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Company details

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